Privacy Policy

Who handles your information

Chain Curtain Company is a division of Caruso Consulting Co Ltd, operating chaincurtain.store. Contact theteam@chaincurtain.store about this policy or a privacy request.

Information we collect

When you order or contact us, we collect the information you provide, including your name, email, phone number, delivery and billing details, order details and correspondence. Basic technical information, such as browser information and request logs, may be used to operate and protect the site.

How we use it

We use information to process payments, fulfil and track orders, answer enquiries, manage returns, prevent fraud and meet recordkeeping obligations. Marketing messages are subject to your choices, and you can unsubscribe using the link in a message.

Payments and service providers

Payment providers such as Stripe and PayPal process payment details through their own systems. We do not store full card numbers. Relevant order information is shared with delivery, fulfilment, hosting, communications and other service providers where needed to deliver the service. Service providers may process information outside the United States.

Cookies and optional analytics

Essential browser storage supports the cart and consent settings. Optional analytics and advertising tags load according to your cookie choice. See our cookie policy and use Cookie settings in the footer to change your choice.

Retention and protection

We retain information as needed for the purpose it was collected, order support, recordkeeping and legal obligations. We use reasonable safeguards, but no internet service can guarantee absolute security. Avoid sending payment card details or other unnecessary sensitive information by email or contact form.

Your choices and requests

You may contact us to request access, correction or deletion of personal information, or to ask about other privacy rights available to you. We may need to verify the request and retain records we are legally required to keep. This site is intended for adults and is not directed to children under 13.

Updates

We may update this policy when the service or our practices change. The date at the top identifies the latest version.